Leadership Matters
Friday, March 31, 2017
Some years back I was involved in an auto repair business. We were developing a national chain of repair centers and while in the thick of it we had an objective of opening one store per month nationwide. While we built most of the stores from scratch, in some cases we bought existing shops and then converted them to our management system. There was one example in particular that I found to be demonstrative to the power of leadership.
