Lean Leadership Behaviors I


Course Overview:  The true mark of a successful Lean transformation is a profound organization-wide problem-solving capability. This is demonstrated by the liberal use of daily Kaizen, often voluntary in nature, and a freedom to do this effectively without relying on specialists or consultants. Transforming an organization in such a way involves a culture change within the organization, including changes in how leaders lead.  Leaders must learn how to provide effective coaching to their teams, by asking questions and ultimately developing the root-cause problem solving skills of everyone in the organization.  Creating this cultural shift to daily problem solving is necessary to sustain and advance an organization’s operational improvements.  To make this shift, every leader must change their behavior, but not haphazardly or impulsively.  Just as workers have standardized work for their value-adding activities, leaders need predictable, repeatable standard activities that continually build people’s ‘problem-solving’ muscle and move them ever closer to daily continuous improvement.

This is the first in a series of three (3) modules on Lean Leadership Behavior.  Lean Leadership Behaviors I focuses on building and reinforcing Leader Standard Work and introducing Lean Leadership Behaviors within the context of a Lean Management System.  The course also introduces basic problem-solving capabilities.

Course Objectives: Students will learn

  • The six (6) principles of a Lean culture
  • How Leader Standard Work & Behaviors fits into the context of a Lean Management System
  • Basic Lean Leadership Behavior principles and tools
  • What standards are and how they are applied in daily management
  • How to reinforce and adhere to Leader Standard Work
  • The basics of a Lean Operating System, including

Gemba Walks

Reflection Meetings

One-on-one meeting

Andon Response

  • Basic problem-solving methodologies
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